Luther Gulick and Lyndall Urwick(Administrative Thinker)

Luther Gulick and Lyndall Urwick


In Brief

The contribution of Gulick and Urwick to the administrative theory are summarized below :
  • Luther Gulick, an acknowledged founder of administrative thought, and Lyndall Urwick, an outstanding management consultant with their rich experience in civil and military administration made contribution to the synthesis of classical administrative theory.
  • The papers on the Science of Administration, edited by them, is considered a landmark in the development of the science of administration. In their view the process of development in engineering science, which is based on empirical observations and analysis, is equally applicable to the development of science of administration.
  • Gulick and Urwick emphasised the importanceof structure in administration. They considered structure as a designing process and devoted their attention to the discovery of principles based on which the structure may be designed. They considered principles as a framework of thought and arrangements of ideas to help in the development of science of administration.
  • Gulick discussed in detail the executive functions and coined POSDCORB By incorporating the first letters of all the functions of the executive. The acronym, though not comphrensive, helps in understanding and analysing the functions of the executive.
  • Gulick considered division of work as the basis of organization. His theory of departmentalization addresses the basis of division of work for the creation of departments. The four basis of departmentalization viz., purpose, process, persons and place, popularly known as the "4Ps", are extensively used in the creation of departments/units in organizations. Gulick and Urwick in their writings in detail the application of many other principles like single executive, staff principles, delegation, span of control, etc.
  • Gulick, in his later writings focused on human factors in administration. Based on his fifty years of analysis, Gulick observes:"after all governments are constituted of human beings, are run by human beings and have as their main job, helping, contributing and serving human beings". He considered the human being as the dynamic factor intrinsic in the study of administration.
  • Gulick also emphasised time as the crucial factor in the organizations. He identified five aspects of time, viz., time as input, time as an output, time as the flow of events and time as a gap between two or more significant events or processes and finally timing as a management policy. He consisders time factor as critical in public administration.
  • The principles of organization of Gulick and Urwick were criticised for their contradictions and inadequacy to answer practical organizational questions and also for their neglect of role of human element in organizational processes. In his later writings Gulick emphasised the role of human beings in organizations; and 
  • There can not be any serious of the science of administration without reference to the principles of organization. Understanding and theorising the dynamic nature of application of these principles in different administrative situations is the major challenge of administrative studies today.


MAX WEBER(Administrative Thinkers)

MAX WEBER



In brief
Weber’s contribution to the study of bureaucracy can be summarized as :

·                Max Weber, a broad-based scholar with academic interest spanning economic, history, politics, religion and society made a significant contribution to the analysis and  understanding of bureaucracy. Today, there cannot be any study or discussion on bureaucracy without reference to Max Weber.
·           
           Weber defined administration as exercise as authority and identified different forms of legitimacy viz., traditional, charismatic and legal and analyzed the nature of exercise of authority in ideal-type authority.

·                Weber considered legal authority as rational and called it legal-rational. He considered bureaucracy, the institutional form of legal-rational authority, as the most appropriate to modern governments.

·              He described in detail the characteristics of legal ration bureaucracy which is popularly known as Weberian Model of  bureaucracy.

·             Weber laid stress on legitimacy of legal-rational authority which is based on impersonal orders, rules, sphere of competence, hierarchy, written documents, technically qualified people and separation of personal and public ends.

·             Weberian model of bureaucracy attracted criticism mainly on three grounds i.e. rationality, suitability of model to different places and changing times, and its ability to attain maximum efficiency.

·              The core of criticism is on its emphasis on structure and neglect of human behavior. The model is described by some as a structural approach to organizations.

·                The webwrian model has both positive and negative features. In assessing Weberian ideal type, the historical context of Germany of his time should be kept in mind.


·               The Weberian model continues to be the framework for the analysis, criticism and for improvements in bureaucracy. That is the immortality of the model. 



FREDERICK TAYLOR(Administrative Thinker)

FREDERICK TAYLOR



In Brief,

Frederick Taylor's contribution to a management and administration can be summarized as :

  • Frederick Winslow Taylor, a mechanical engineer by training, was regarded as the "Father of Scientific Management" for pioneering work in the study of human being at work;
  • Based on extensive studies of industrial work situation, Taylor identified defects in management and proposed a philosophy of management  for industrial efficiency, which was subsequently labelled as "Scientific Management" by Louis Brandies;
  • Taylor's Philosophy of scientific management is that there is no inherent conflict in the interests of employee, workers and consumers. Based on this philosophy he developed four principles of scientific management viz., a) development of true science of work; b) scientific selection of work; c) scientific education and development of workers; and d) intimate and friendly cooperation between the management and the men;
  • Taylor developed many management techniques like functional foremanship; time and motion study; piece-rate system; standardization of tools; the exception principles; the differential rate system, etc., as application tools of scientific management. The tools, Taylor felt, will help in identifying "one best way of doing things";
  • The essence of scientific management, according to Taylor, is mental revoloution i.e. change of attitude on the part of workers and management towords their work and their relationships;
  • Both trade unions and managers of the day were very critical of scientific management, through for different reasons. The trade union consisdered the scientific management as anti-labour and anti-trade union, focusing on mechanical aspects of work ignoring the human aspects. The labour organizations protested the "dehumanising" aspect of Taylorism;
  • The manager did not appreciate the criticism of rule-of-thumb methds and prescription of technical training to managers to increase efficiency and effectiveness in organizations;
  • Taylor's principles and prescriptions were criticised by latter writers for their failure to understand the anatomy of work. Simon and March characterized scientific management as the "psychological organization theory";
  • Taylor's work, in spite of limitationsand criticisms, greatly influenced the study and practices of industrial administration in the modern world. Taylor's heritage is visible in many modern management techniques like operation research, method study, Time study, etc. Taylor should be given due credit for laying foundation for the systematic study of work and worker.  

Henry Feyol(Administrative Thinker)

Henry Feyol




Henri Fayol's contribution to the theory of oublic administration is as follows :

  • Henri Fayol, a successful executive of a mining of company in France, made significant contribution to the management concepts and is considered as the founder of "Management Process School".
  • He considered management as a science which can be developed, studied and applied equally well to public and private affairs.
  • He emphasised the university of management processes and made a distinction between management and public administration.
  • He identified five elements of organization viz., planning, organization, command, coordination and control.
  • Fayol derived fourteen principles of administration which are capable of adoption to various enterprises and settings. He emphasised the importance of training in administration.
  • Although Fayol places great emphasis on formal organization, he is alive to the limitations of the hierarchy and formalism. Therefore, he suggested Gangplank - "level jumping" - in hierarchical organization.
  • A comparison of contributors of Henri Fayol, a French Manager and F.W.Taylor, an American engineer is useful to understand the complementarity of their contributions and the differences in their approach and focus. Taylor focused mainly on the management principles to be directly applied to the field of production and Fayol mainly focused on the development of general theory of administration to be applied at the top management level.
  • Fayol's theory of functionalism is criticised for its narrow focus, mechanical approach and neglect of complex factors affecting human behaviour in organizations.
  • Fayol's framework of systematic analysis of administrative process stimulated subsequent writers on administration and management. His principles of administration, in variant form, are applied in the working of modern organizations.